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Your first stop should be at the Visitor's Center. That is where you get tickets to tour the Cliff Palace and the Balcony House with a ranger. They cost $3 for each tour. Well worth it. Allow some time between each tour. We had about an hour which gave us time to grab some lunch and visit the museum. We didn't have time to go see the Spruce House. It is a pretty decent hike down (and back) to it. Heat wasn't an issue for us when we visited, but if the temperatures were pretty high, this one would be one to look at in the morning. Park at the end of each parking lot and walk back to the trail heads to the Cliff Palace and Balcony House. If you have severe problems with heights do not go to the Cliff Palace or Balcony House, particularly Balcony House.
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The rangers on the tours do a masterful job of storytelling. The former residents of the dwellings left mysteriously and although we know a lot about their lives in this area, there is lot that is not known. The dwellings are spectacular to me. I could almost picture people living here.
There is a snack bar near the museum that is connected to a well-stocked gift shop. We ate in the snack bar and it wasn't too bad.
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